Battling Big Box
how nimble niche companies can outmaneuver giant competitors
Moments of truth: can you cut it?
The plan of attack. Empowering your employees
Building and maintaining your brand
Your customers and effective sales
Get a grip on cash: Financial management
Relentless innovation and vision
Your battle plan: Putting it all together
Addendum A: Where to go for more information
Addendum B: Elements of a business plan
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