Harvard Business Essentials
Business CommunicationBook - 2003
"This practical guide offers readers a clear and comprehensive overview on how to communicate effectively for every business situation, from sensitive feedback to employees to persuasive communications for customers. It offers advice for improving writing skills, oral presentations, and one-on-one dealings with others."--Jacket.
Publisher: Boston, Mass. : Harvard Business School Press, ©2003
Branch Call Number: 651.7 H339 2003
Characteristics: xi, 161 pages : illustrations ; 24 cm
Alternative Title: Business communication