Achieving Success at Work & in Life, One Conversation at A TimeBook - 2004
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: Overcome barriers to meaningful communication; Expand and enrich conversations with colleagues, friends, and family; Increase clarity and improve understanding; Handle strong emotions-on both sides of the table.
Publisher: New York : Berkley Books, 2004
Edition: Berkley trade pbk. ed
Branch Call Number: 302.346 S429f 2004
Characteristics: xxii, 287 pages ; 23 cm