The Big Book of Conflict Resolution Games
Quick, Effective Activities to Improve Communication, Trust, and CollaborationBook - 2010
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas--before they affect your organization's bottom line.
Publisher: New York : McGraw-Hill, ©2010
Branch Call Number: 658.4053 S2838b 2010
Characteristics: vii, 230 pages : illustrations ; 23 cm