7 items
Develop Your Communication Skills and Interpersonal Influence
Web Resource
Learn how to clearly convey information and ideas in an engaging manner. Explore how to build trust, communicate effectively, and be heard in all parts of...Show more Learn how to clearly convey information and ideas in an engaging manner. Explore how to build trust, communicate effectively, and be heard in all parts of your organization. Learn important interpersonal communication skills and strategies for igniting curiosity, attention, trust, and respect. Show less
Become a Manager
Web Resource
As a manager, success is predicated on your ability to achieve goals working with your team. The good news is that management is a skill that can be learn...Show more As a manager, success is predicated on your ability to achieve goals working with your team. The good news is that management is a skill that can be learned. This path is designed to provide you with the key considerations, skills and competencies to help you become and succeed as a manager. Show less
Advance Your Skills as a Manager
Web Resource
Learn how to make the transition from managing to leading, and make decisions that drive value and revenue for the business. Learn how to make the transition from managing to leading, and make decisions that drive value and revenue for the business. Show less
Become a Customer Service Specialist
Web Resource
Discover how to provide great customer service and make your customers feel heard. Develop and sustain great relationships, even when customers get abusiv...Show more Discover how to provide great customer service and make your customers feel heard. Develop and sustain great relationships, even when customers get abusive or unruly. Learn skills to listen to customer needs, build rapport with those you're helping, and turn challenging customers into true allies. Show less
Become a Sales Representative
Web Resource
Learn core concepts and skills necessary in today's selling environment—from negotiation and closing strategies to selling with authenticity. Recognize th...Show more Learn core concepts and skills necessary in today's selling environment—from negotiation and closing strategies to selling with authenticity. Recognize that selling is a partnership. Develop your sales skills, people skills, and ability to create emotional engagement and earn the trust of others. Show less
Become a Leader - Learning Path
Web Resource
Learn to become a leader others will want to follow. By first developing yourself as a leader, you can take on the most challenging leadership responsibil...Show more Learn to become a leader others will want to follow. By first developing yourself as a leader, you can take on the most challenging leadership responsibilities: establishing and executing your strategic vision, executing against that vision, and harnessing your most powerful competitive advantage, your people. Show less
Become a Leader
Web Resource
Learn to become a leader others will want to follow. By first developing yourself as a leader, you can take on the most challenging leadership responsibil...Show more Learn to become a leader others will want to follow. By first developing yourself as a leader, you can take on the most challenging leadership responsibilities: establishing and executing your strategic vision, executing against that vision, and harnessing your most powerful competitive advantage, your people. Show less
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